Last Updated: February 13, 2025

At Sonder State Aesthetics, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. By using our website or services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

• Personal Information: This may include your name, email address, phone number, and any other information you provide to us when you contact us or book an appointment.
• Payment Information: When you make a payment for our services, we may collect your payment details, such as credit card information. Please note that we do not store credit card information; it is securely processed by our payment service provider.
• Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, device information, and pages visited.
• Cookies: We may use cookies and similar tracking technologies to enhance your user experience on our website. You can manage cookie preferences through your browser settings.

How We Use Your Information

We may use your information for the following purposes:

• To provide and manage our services, including scheduling appointments and processing payments.
• To communicate with you about your appointments, and updates.
• To improve our website and services by analyzing user behavior and preferences.
• To comply with legal obligations and protect our rights.

Disclosure of Your Information

We may share your information with the following entities or for the following reasons:

• Service Providers: We may share your information with third-party service providers who help us operate our website and provide our services.
• Legal Obligations: We may disclose your information to comply with legal requirements, such as responding to subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage can be guaranteed to be 100% secure.

Your Choices

You can control your information in the following ways:

• Access and Update: You may access and update your personal information by contacting us.
• Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions in our emails.

SMS Privacy Policy

Sonder State respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data: 
•  Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems. 
• Data Usage: We use your data solely for sending updates and reminders related to our products or services.  We will not transfer your personal data to external organizations without your consent, except as required to provide our services or comply with legal obligations
• Data Security: We protect your data with secure storage measures to prevent unauthorized access. 
• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time. 

• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. 
• Messages are recurring, and message frequency varies. 
• Contact Nathan at (614) 504-2272 or [email protected] for HELP or to STOP receiving messages. 
• Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to [email protected] or (614) 504-2272. After unsubscribing, you will receive a final SMS to confirm you have unsuscribed and we will remove your number from our list within 24 hours. 
• You can send HELP for additional assistance, and you will receive a text with our Phone number, email, and website. We are here to help. 
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Sonder State will not sell, rent, or share the collected mobile numbers

Sonder State respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the “Last Updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected]