Terms and Conditions

Last Updated: November 5, 2024

Welcome to Sonder State LLC, located in Worthington, Ohio. By accessing our website or booking our services, you agree to comply with these Terms and Conditions. Please review these terms carefully before proceeding. If you do not agree to these terms, do not use our services.

1. General Terms of Service
Sonder State LLC (“we,” “our,” or “us”) provides medical spa services. By using our services, you acknowledge that these services are not a substitute for professional medical advice, diagnosis, or treatment. All services are subject to availability and staff discretion. We reserve the right to refuse service to anyone for any reason at any time.

2. Appointments and Bookings

• Booking Policy: Appointments must be booked through our website or by contacting our office. A valid form of payment may be required to secure your appointment.
• Cancellation Policy: We kindly ask for at least 24 hours’ notice for cancellations or rescheduling of appointments. Failure to provide adequate notice may result in a cancellation fee.
• Late Arrivals: If you arrive late, your appointment may be shortened to respect the time of other clients. Full payment is required for the original scheduled time.

3. Payment Terms
Payment for services is due at the time of the appointment. We accept various forms of payment, and all payments are securely processed. Pricing for our services is subject to change without notice.

4. SMS Messaging and Consent
By providing your phone number and opting in to receive SMS communications from us, you consent to receive text messages regarding appointment reminders, promotional offers, and health-related tips. Message frequency may vary, and standard message and data rates may apply. You may opt out of SMS messages at any time by replying “STOP” to any message received.

5. Health and Safety
Before receiving any treatment, you must disclose relevant health information to ensure your safety. If you have specific medical conditions or concerns, please inform our staff. Our services are not intended for individuals under 18 years of age without parental consent.

6. Liability Waiver
Sonder State LLC and its staff are not liable for any injury, loss, or damage that may result from the use of our services. By participating in any service, you agree to assume all responsibility and risk associated with it. Please follow all instructions provided by our staff to ensure the effectiveness and safety of your treatment.

7. Privacy and Data Security
We are committed to protecting your personal information. Our Privacy Policy outlines the details of our data collection and use practices. By using our services, you agree to our Privacy Policy, which can be found [here](link to Privacy Policy).

8. Intellectual Property
All content, including text, images, and branding, is the intellectual property of Sonder State LLC. You may not reproduce, distribute, or use any content from our website or marketing materials without our express written consent.

9. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with the updated “Last Updated” date. Continued use of our services after any changes indicates acceptance of the updated terms.

10. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at:
Email: [email protected]
Phone: (614) 504-227
Address: 870 High Street Suite 202, Worthington, Ohio, 43085